Satisfaction Guaranteed

Satisfaction Guarantee

Buy with confidence.  We want to make sure you are happy with our product.  Contact us immediately at matt@biermanbacon.com to describe your experience.

Because this is a pershiable item you much refridgerate or freeze our product upon arrive.  Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If not satisfied, we will gladly exchange, issue a credit or refund the purchase price.  We will require a receipt or proof of purchase.

Please contact us before you return anything.

If you requested a refund haven’t received it yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at matt@biermanbacon.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at matt@biermanbacon.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 4206 R Ave, Larrabee, IA, 51029, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.